Our Process

Our 24-Hour Action Policy

The moment someone reaches out to us, our team gets moving. We listen, prepare the court documents and assign a legal aid solicitor to submit them to the court.

From First Contact to Support

Here's What Happens Step by Step

  1. 01

    Victim reaches out to us

    A person contacts us through a referral or by phone. As soon as we hear from them, we begin working on their case without delay.

  2. 02

    We speak with the victim

    We get in touch as quickly as possible, explain the options in simple language and take the time to listen and understand their situation.

  3. 03

    We prepare documents for the victim

    Our team prepares the court documents needed for the case, including written statements and application forms, as quickly and carefully as possible.

  4. 04

    We assign a legal aid solicitor

    Once the court documents are prepared, we assign a legal aid solicitor to review them and submit them to the court.

"Voice for Victims"From the first conversation through to preparing court documents and assigning a solicitor, we keep people informed about what happens next.

Thinking About Reaching Out?

We are here to listen, support and help people move forward with confidence. Get in touch and someone from our team will contact you within 24 hours.

Make a Referral