Our Privacy Policy
Centre for Domestic Abuse is committed to protecting your personal data and respecting your privacy. This statement outlines how we collect, use, and share your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018).
In accordance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR), this Data & Privacy Notice explains, in detail, the types of personal data we may collect about you when you interact with us. It also explains how we'll store and handle that data and keep it safe.
UK GDPR and European Union (Withdrawal) Act 2018
As a result of the European Union (Withdrawal) Act 2018, the GDPR forms part of the EU law kept as UK domestic law. This can now be referred to as the UK GDPR.
Conditions for Processing Data
We are only entitled to hold and process your data where the law allows us to. The current law on data protection sets out a number of different reasons for which an organisation may collect and process your personal data. These include:
Contractual Obligations
The main purpose for our holding your data is to provide the services we have agreed to provide. This includes assistance with obtaining protections such as non-molestation orders, occupation orders, and other family court applications.
Legitimate Interest
In specific situations, we may require your data to pursue our legitimate interests in a way that might reasonably be expected as part of running our organisation and in a way that does not materially impact your rights, freedom, or interests.
Legal Compliance
If the law requires us to, we may need to collect and process your data. For example, we can pass on details of people involved in domestic abuse to law enforcement agencies if lawfully requested to do so.
Consent
In specific situations, we can collect and process your data with your consent. For example, when you tick a box to receive email newsletters from us or consent to a referral being made on your behalf.
What Data Do We Collect?
We may collect the following types of personal data:
- Name, address, and contact details (phone number, email address)
- Details relating to your referral or enquiry
- Case-related documentation you choose to share with us
- Usage data about how you interact with our website (via cookies)
How We Use Your Data
We use your personal data to:
- Process your referral or enquiry and provide support
- Prepare legal documentation on your behalf
- Communicate with you about your case
- Comply with legal and regulatory obligations
- Improve our services based on feedback
How We Store Your Data
Your data is stored securely on our systems. We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data in certain circumstances
- Object to processing in certain circumstances
- Request restriction of processing
- Data portability in certain circumstances
- Withdraw consent where processing is based on consent
Cookies
This website uses cookies to analyse website traffic and optimise your website experience. By accepting our use of cookies, your data will be aggregated with all other user data. You may decline cookies, though this may affect your experience on the site.
Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us at:
Email: Info@centrefordomesticabuse.co.uk
Telephone: 020 303 404 22
Address: CDA, Unit 8 - York House 140 High Town Road Luton LU2 0DJ
You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been mishandled.
Personal information handled with care and confidentiality.
Quick Reference
Your Rights at a Glance
Right to access your data
Right to correct inaccurate data
Right to erasure ("right to be forgotten")
Right to object to processing
Right to data portability
Right to withdraw consent